Thanks to VSL, I really had a great time in Sierra Leone.
Not only issuing visa but also transportation from airport to Freetown, Sea Coach, everything was organized very well.
I will use this company for next time again.
Thank you so much!!!
I have used their visa, vehicle hire and airport transfer services and I have been impressed by the level of professionalism demonstrated by all the VSL staff I have encountered.
Their prices are competive and fair.
I love the ease and convenience of their visa service.
Keep up the good work and maintain your high standards.
My experience was awesome. The service you provided was good. Still think there is a room for improvements. Such improvements could be a strong reliable WiFi connectivity for customers and a warm welcoming greetings from your staff.
Once again thank you for making my journey so relaxed.
VSL's service is without equal in Sierra Leone, and pretty much essential for the first time independent traveller. The famous Tanco was great at the airport. Top rate company.
I would like to say that your services were very professional and you had a very quick turn around time . I was highly impressed. I had no trouble with entry into Sierra Leone. I intend to use your services again and look forward to visiting again.
An excellent experience and a most enjoyable day spent with a lovely group of like-minded Sierra Leoneans. The tour was well organised with a knowledgeable tour operator.
From start to finish we were well looked after and felt extremely safe especially at the end of the day when the tide was high, to be carried on to the boat by 'hunky men' was no mean feat!
Highly recommended and next time am encouraged to make the Bunce Island trip.
Job well done, a big thank you to all at VSL.
Isa
My friend and I enjoyed the trip - everything ran smoothly. Emmanuel was so instrumental in getting me tickets- even when i had given up. And Abdul is so knowledgeable and a fun guide. I will definitely recommend VSL to my friends. Loved it!!
We used the visa service and airport transfer and had a car drive us around to Kenema and back. Through necessity our plans had to change and VSL were incredibly flexible and helpful. They worked with us to find bags that the airport had lost and were helpful at every turn. This was my fifth visit to Sierra Leone and the smoothest thanks to VSL.
The VSL Visa process was by far the easiest, most efficient process in obtaining an international Visa I've ever experienced!!
Coming to Sierra Leone is a pleasure with the great service provided by VSL Travel. From the very prompt reply to my visa application, which gets me through Passport Control with minimal issues, to the very capable services of Lamin who provides all the support necessary for the water taxi transfer. I know all arrival details are sorted and if I have a problem, that will be handled as well. Thank you VSL Travel. You are a wonderful example of a great service company.
A great service - quick and simple. Why use anything else?
Thank you to VSL for helping me with visa, flight, water taxi, vehicle, currency exchange, and accommodation needs! It made for a very easy and friendly first business trip to Sierra Leone. Looking forward to working with you again!
I have used VSL's online visa service twice now and both times it worked perfectly and very quickly (the second time I received the visa the next day!).
The visa was very easy to get. Everything went on fine.
Also, the Sierra Leone Embassy was asking a very expensive visa, whereas on the website I paid only 30€ (for Mauritian nationality)
When we arrived in Sierra Leone by land, we had some trouble at the border. We called Bimbola Carrol, who has been very, very useful. He talked to the immgration officer on the phone and it went all well. We then needed some recommandations when we were in Kenema, and despite the moment (a sunday morning) again, he has been very helpful.
I therefore highly recommend VSL, specially if you are travelling without any contact in Sierra Leone.
Rapid and Professional
Helping Sierra Leone get back on track!
I love booking things via Visit Sierra Leone. I have used them several times when I have had people visiting and it has always worked out well.
Having recently travelled to Sierra Leone to visit family, I was greatly impressed with the service VSL offered, both in helping to obtain a VISA, and also in meeting us at the airport and getting us onto the boat across to the mainland.
Having to sort out a VISA for travel is a real pain – I certainly didn’t want to have to visit the Sierra Leone embassy in London twice. Thankfully VSL offer a fantastic service where by sending one email and paying the VISA fee, they will arrange your VISA for you. In the email you have to send a few details and a scan of the picture page of your passport. Easy as that! It’s done quickly and payment is secure, through PayPal. Within a couple of days we had our VISAs emailed back to us to print off. Perfect and no hassle at all!
The first time you arrive in Freetown you have to get a boat across the water to the mainland (a 30 minute journey). It can be a bit daunting after a long journey, as you will have a lot of people trying to get you to use their company in the baggage reclaim hall. Thankfully, VSL arranged for someone to meet us once through arrivals who already had our tickets. He walked us to the ‘Sea Coach’ terminal, ensured our baggage was put on the correct bus and also took us to the bus we needed to be on (it’s a five minute bus ride from the airport to the boat).
I can’t recommend this service enough, it put our minds at rest knowing that someone would be meeting us at the airport in the early hours and it was one less thing to worry about when travelling.
Thank you VSL, both services you offered were fantastic and extremely professional. I wouldn’t hesitate to recommend both to anyone travelling to Salone!
Efficient visa service. I've used this service twice without any hitches.
Awful company, rip off. Paid $75 for transfer and none showed up at the pier to pick me up. No one answered their phone and after waiting 30 mins had to deal with the hassle of hiring my own taxi among the touts. The promised a refund but it never came, just like my VSL ride. Just like my ride, the only response I got on my refund was “we are working on it” sees to be the VSL motto.. you would be better off throwing your money in the bay than giving it to VSL.
Have used them 3 times! Even if this is a problem they fix it right away.
Taco(Lamin) is great
Highly recommend
Thanks from
Bob and Elloma
Sierra Leone is the land of my birth and all I have to say is to prayer for peace to reign since we have a change of government and may the Lord almighty guide and protect us.
I have been using the VSL services since at least 2008. I just made my third trip since July last month. I wouldn’t dream of going without booking the VSL meet and greet and prepaying for my ferry ride to Freetown. Lamin, the man who meets you, is wonderful! At the arrival in March, the person traveling with me didn’t watch to make sure both bags were put on the trolley inside the airport at the baggage carousel and the man helping us there accidentally left it off. We didn’t realize the bag was gone until we got to the ferry landing at Aberdeen. Even though Lamin was in no way responsible and had never even been where the bag was, he made sure the bag was retrieved and sent to Freetown. He is a good man who does his job well. I appreciate everything he has done for me!
Was a bit disappointed with this service despite the rates they charge. Was great to have Tanco meet me at the airport, he was good. However, upon getting to Freetown the booked driver never arrived and I had to sort another taxi out in the middle of the night. Over the course of the week I asked three or four times for a refund as was promised by VSL however this never materialised. Generally people seem to have had a good experience with VSL but mine wasn't as great. They were helpful in arranging the ferry tickets and all you have to do is show up and things are sorted out. The convenience of this cannot be understated. Especially helpful if it's one of your first times to SL or a similarly chaotic environment.
They were very fast at contacting me so i get my ticket
If every country had such a performing agency like VSL for getting a visa, travelling in the world would be much easier.
Thank you VSL for your prompt and efficient service.
Great tour guide, very safe transportation, extremely reliable and excellent customer service. Overall, I had an amazing experience.
Awesome .. people so Amazing !
That's my dreams meet one day Freetown .Mama Salone I love You .
Great trip to Bunce Island.
Good tour guide who was very knowledgeable about the island history
Enjoyed the boat trip and lunch.
Would be good to see some visualisation (3D) of how it looked
I was taken on an amazing tour. These guys are VERY good at what they do. I got the whole story, saw amazing views and was so glad I had taken the tour. The history of this amazing city is inspiring so get taken around by an inspiring guide. The car was really comfortable and I could never in a million years have found my around so easily. I was also really grateful for the Bartering skills in the market.
We used the visa service and airport transfer and had a car drive us around to Kenema and back. Through necessity our plans had to change and VSL were incredibly flexible and helpful. They worked with us to find bags that the airport had lost and were helpful at every turn. This was my fifth visit to Sierra Leone and the smoothest thanks to VSL.
Thank you VSL for organising my visa to Sierra Leone in very short time and through a very effective process. I will for sure use your services again if/when I return again, they were indeed excellent services.
Everything went well. I would recommend others to take Sea Coach for transfer.
Thank you very much!
Highly recommended! Been using them for many years now. Professional and courteous!!
I have used the online visa and the airport transfer services several times and have no complaints whatsoever. VSL makes it all straightforward, quick and easy. Highly recommended, thanks!!!
Great visa service. Reliable and hassle free. Recommended.
Very good services, prompt reply and very reliable. We will keep using them when traveling to SL.
My friend and I had a great time on the Bunce Island Tour. Our guide was veyr passionate about the history of the island and I felt very engaged. Everything felt organized. I enjoyed this trip very much and would recommend others to take a tour with VSL Travel! 🙂
