Hotel Reservation Terms and Conditions

Please read carefully the Terms & Conditions set out below before going on to confirm any booking.

These Terms & Conditions govern all bookings with VisitSierraLeone.org

Any booking made by you through this website will be deemed to be an offer by you occupy the relevant accommodation under these Terms & Conditions.

The person who makes the booking must be at least 18 years of age at the time of booking and accepts these Terms & Conditions on behalf of all members of the party and is also responsible for all payments due from the party.

A booking made by you will be under the assumption that you have read and accepted the Terms & Conditions.

Payment:

• You can use MasterCard, Visa, Visa Delta, Visa Electron, Switch/Maestro, Solo and American Express to fund your payment.
• Full payment is required at time of reservation. We operate on a prepayment basis and cannot confirm bookings for which no payment has been made.
• All rates, prices and promotions are subject to availability, change or termination without notification.

Conduct:

It is your responsibility to make sure your party does not behave in a way that endangers or causes offence to others. It is also your responsibility to ensure that no damage occurs to property belonging to others. If you or any member of your party is deemed to have behaved in such a manner then we have the right to terminate your arrangements with us and to remove you from the property if necessary.

We ask you to treat the locals and other guests and holidaymakers in a courteous and considerate manner at all times.

Liability:

VisitSierraLeone.org accepts no liability in regards to any aspect of the booking; and in particular accepts no liability for any loss, personal injury/illness or death regardless of the circumstances. We use all reasonable care in making sure that the information provided to you is accurate; that the quality of the facilities and accommodation remains high, but we cannot accept any liability whatsoever for any problems that may arise during your stay in one of the hotels.

Cancellations, Changes, Refunds:

• No refund can be made if any reservation is not utilized or for no-shows.
• There will be no refund for a cancellation of a prepaid hotel reservation within a week of your scheduled arrival date. For cancellations between 1 to 4 weeks of your scheduled arrival date a 15% cancellation fee applies. Cancellations more than a month in advance will receive a full refund.
• Please note any notice of cancellation is required to be in writing.

We strongly recommend that you take out adequate travel insurance to cover any loss arising from involuntary cancellation.

Please note any amendment is required to be in writing. Any amendment to a confirmed booking is subject to availability and any cancellation due to amendment may incur the above cancellation fees.